Wyoming Wireless Internet
P.O. BOX 695
Wheatland, WY 82201
Wireless Internet Service Agreement
By establishing an account or using the Services of Wyoming Wireless Internet you agree to be bound by this Agreement and to use the Services in compliance with this Agreement, our Acceptable Use Policy and other policies.
The following terms and conditions shall apply to all customers subscribing to Wyoming Wireless Internet Service. This Agreement is part of and shall be incorporated into the Acceptable Use Policy. In utilizing Wyoming Wireless Internet Service, Customer agrees to adhere to the terms and conditions of the Acceptable Use Policy and this Agreement as Wyoming Wireless Internet may modify it from time to time. In the event of an inconsistency or conflict between the Acceptable Use Policy and this Agreement, the provisions of this Agreement shall govern.
Payment Policies and Terms:
Subscriber shall be billed monthly for service one month in advance. Payment by Subscriber shall be due to Wyoming Wireless Internet within fifteen (15) days from the date of the invoice. A Fifteen Dollar ($15.00) late payment fee shall be assessed on any account not paid within fifteen (15) days from the date of invoice. Accounts remaining unpaid for thirty (30) or more days shall be deemed delinquent. Delinquent accounts shall accrue interest at 18% APR on all outstanding principle amounts until paid. Delinquent accounts shall be placed on "accounting hold" and services to the Subscriber shall be suspended until the account is paid in full. For any subscribers account that has been placed on suspended service there shall be due a Fifty Dollar ($50.00) reconnection charge to reactivate Subscribers Services after the arrearage has been paid.
Subscriber may terminate this Agreement by submitting a request for termination (email, fax, U.S. Mail or telephonically) to the addresses or phone numbers listed in this agreement. Requests received prior to close of business shall have a termination date of the next business day Without prior notice, Wyoming Wireless Internet may terminate this Agreement, your password, your account, or your use of the Services, for any reason, including, without limitation, if Wyoming Wireless Internet, in its sole discretion, believes you have violated this Agreement, our Acceptable Use Policy, or any of the applicable user policies, or if you fail to pay any charges when due. Wyoming Wireless Internet may provide termination notice to you by: email addressed to your email account or by US Mail or courier service to the address you provided for the Services. Termination by Wyoming Wireless Internet for violation of the "Acceptable Use Policy" shall be subject to the termination fee as described above.
In the event that special construction, or additional equipment including but not limited to, longer cable, additional grounding, higher tower or mast hardware, or specialized antennas, an additional fee will be required for said equipment and any additional labor not included in the standard install. Additional labor is billed at $60.00/hr.
Equipment and Scope of Work:
All equipment, modems, subscriber modules, antennas and standard mounting equipment, will at all times remain the property of Wyoming Wireless Internet. Subscriber may not sell, transfer, lease, encumber or assign all or part of the equipment to any third party. Subscriber shall pay for the full retail cost of, or the repair or replacement of any lost, stolen, unreturned, damaged, sold, transferred, leased encumbered or assigned equipment or part thereof, together with any costs incurred by Wyoming Wireless Internet in obtaining or attempting to obtain possession of any such equipment. On expiration or termination of this Agreement, Subscriber authorizes Wyoming Wireless Internet to retrieve from Subscriber's premises equipment that is owned by Wyoming Wireless Internet.
Wyoming Wireless Internet's connection point ends at the Subscriber Module. Any trouble beyond our network or equipment is the full responsibility of the Subscriber and their subsequent Network Administrator or vendor. Standard maintenance is limited solely to Wyoming Wireless Internet's network and backbone connectivity. If your connection ceases to function properly but Wyoming Wireless Internet's network is still functioning properly, a technician will be sent to troubleshoot during normal business hours (9AM-4:30PM, Monday-Friday). If the problem is due to subscriber negligence, or any of those items listed in the "Not covered by Standard Maintenance" section, standard hourly rates apply.
Not Covered by Standard Maintenance:
Maintenance, repair or replacement of parts damaged or lost through catastrophe, accident, lightning, neglect, misuse, transportation, theft, fault or negligence of Subscriber or causes external to the wireless system, such as, but not limited to failure of, or faulty, electrical power, operator error, or malfunction of Subscribers computer and/or peripheral equipment not installed by Wyoming Wireless Internet, or from any cause related to or other than the intended and ordinary use. Antenna re-aiming or relocation due to obstructions such as trees, vegetation or buildings, or storm related damage. Any re-aiming or relocation of antennas, or reconstruction of tower/mast assemblies will be billed to the Subscriber at standard hourly rates.
Permitting and Landlord Approval:
It is the Subscriber's responsibility to obtain any required permits, homeowner associations approvals, mortgage grantors permission, or to grant or gain landlord approval for the placement of the antenna on the Subscribers building.
Landlord/Owner consents to the installation, maintenance, and removal of the equipment described herein and required by Subscriber to receiver Wyoming Wireless Internet's services.
Authorized Signature of Landlord/Owner Date
Or other interest holder in the property.
Acceptable Use Policy
Wyoming Wireless Internet agrees to provide high speed wireless internet to the subscriber listed below subject to the following terms and conditions:
This service is for single family residence or
single business use only. Internet sharing is allowed only within the boundaries of the residence. Allowing others to use this connection via wired, wireless (WiFi or other technology) or by other means will result in immediate disconnection. Reselling this service will result in immediate disconnection.
Using a personal account for high volume or commercial use (e.g., revenue generation, advertising, etc.) is prohibited.
Two Email accounts are provided per service if desired. NO refunds and/or discounts will be given for email related problems. Our email service is free and no discounts will be given for non-use of email services.
Abuse of Services:
Any use of the system that disrupts the normal use of the system for other Subscribers is considered to be abuse of services. The propagation of computer worms or viruses or the use of the network to make unauthorized entry to their computational, information, or communication devices or resources of others is a violation of this agreement. The use of Wyoming Wireless Internet's services by Subscribers to modify, alter, reverse engineer, decompile disk, or disassemble any proprietary work in whatever form is a violation of this agreement. The failure of any Subscriber running IPX to use an IP tunneling protocol is a violation of this Agreement. The broadcast of Routing Internet Protocol (RIP) or any other inter router protocol by Subscriber is a violation of this Agreement. Any Subscriber deemed by Wyoming Wireless Internet to be in violation of this section is subject to immediate termination by Wyoming Wireless Internet. Termination under this section shall have no liability other than to refund any unearned prepaid service fees including direct, indirect, incidental or consequential damages.
Monitoring the Services:
Wyoming Wireless Internet has no obligation to monitor the Services, but may do so and disclose information regarding use of the Services for any reason if Wyoming Wireless Internet, in its sole discretion, believes that it is reasonable to do so, including to: satisfy laws, regulations, or governmental or legal requests; operate the Services properly; or protect itself and its interests. Wyoming Wireless Internet may immediately remove your material or information from Wyoming Wireless Internet's servers, in whole or in part, which Wyoming Wireless Internet, in its sole and absolute discretion, determines to infringe another's property rights or to violate our Acceptable Use Policy.
Additional Clarifications, Terms and Conditions:
Usernames, passwords and email addresses are Wyoming Wireless Internet's property and Wyoming Wireless Internet may alter or replace them at any time. Wyoming Wireless Internet has no control over certain types of interference and signal blockage. We do not guarantee any level or quality of service. If the service becomes unusable and cannot be restored within 2 working days, your account will be credited for the outage. If service is interrupted more than an aggregate of 24 hours in any given month, term contracts may be cancelled without penalty. Wyoming Wireless Internet cannot be held liable for any type of loss, whether actual or perceived, due to a lack of service.
Subscribers understand that service will be interrupted from time to time for various reasons including maintenance, upgrades and power outages. There will be no warning for some of the outages.
Subscriber, its agent, successor and/or assigns expressly agrees to indemnify and release Wyoming Wireless Internet, its affiliates, subcontractors, employees, agents, assigns or successors from any liability for any claims, losses, actions, damages, suits, or proceedings arising out of or otherwise related to Subscriber's installation of, use of, or termination of Wyoming Wireless Internet's services hereunder including but not limited to, Subscriber's access to content uploaded or down loaded using Wyoming Wireless's service from any source or to any recipient. Subscriber further releases Wyoming Wireless Internet from any responsibility or liability related to the accuracy, quality for confidentiality of any information available by or through Wyoming Wireless Internet's systems and/or the wireless network. Subscriber's release of Wyoming Wireless Internet includes any actions or inaction by Wyoming Wireless Internet which amount to negligence. Subscriber further agrees to indemnify and hold harmless Wyoming Wireless Internet from and against any and all claims, actions, causes of action, losses or damages including attorney's fees which in any way arise from Subscriber's installation of, use of, termination of, Wyoming Wireless Internet's services herein.
Wyoming Wireless Internet assumes no responsibility for the content contained on the Internet or otherwise available through the wireless network or from any source accessible via Wyoming Wireless Internet services. Wyoming Wireless Internet discloses and Subscriber acknowledges that there may be content on the Internet or otherwise available through the services provided by Wyoming Wireless Internet which may be offensive to some individuals, which may not be in compliance with local, state or federal laws, rules or regulations. Including but not limited to pornographic, or otherwise inappropriate or sexually explicit of offensive content. Subscriber acknowledges to Wyoming Wireless Internet that its use of Wyoming Wireless Internet's service to access information, content or other services is at it own risk.
Governing Law and Venue:
The laws of the State of Wyoming shall govern the terms of this Agreement. The parties hereto stipulate and agree that the exclusive venue for the resolution of all disputes concerning this Agreement shall be Platte County, Wyoming.
The customer agrees that they have read and understood the checklist, FAQ and "Won't Do" sections of the Wyoming Wireless Internet website. The customer assumes all liability of providing a computer or device capable of using IP over Ethernet.
This Agreement constitutes the entire Agreement between the parties and no other representations or statement will be binding upon the parties. If any part of the Agreement is held to be invalid or unenforceable for any reason, the remaining terms and conditions of this Agreement shall remain in full force and effect. The undersigned understands this is a legally binding contract. Please provide the following information accurately.